My Melbourne with Maya Chanthaphavong

November 11 / 76

What is your unit?

Communications within the Office of the Provost

What is your job title?

I am the Web Coordinator for the Office of the Provost

How long have you been with the University of Melbourne?

I have been working at the University since February 2006. I started out in the initial CMS pilot, way back when.

How did you come to work at the University?

I was enrolled in a PhD program at the University, so started by being a student, and transitioned into a staff member.

Describe your typical day

My day can be very varied depending on the type of support required from our clients. The provost web team (of two!) supports around 51 sites so, I may be called on to provide general support or training, or to troubleshoot highly specific issues.

What is it about your job that holds your interest or is particularly satisfying?

Relationship management is very important and something that I enjoy, as is web UX (User Experience) and Usability-this role actively combines them.

What is the best piece of advice you have received?

It sounds clichéd, I know, but it would have to be ‘Be Yourself’.
What is something about yourself that most of your colleagues wouldn't know?

I am an active volunteer in the legal field and UX and Usability. My most recent volunteer stint was for the Usability Professional Association (UPA) 2012 International Conference on Leadership as conference reviewer-something that I have done for the past two years.

Where do you buy your coffee on campus?

 Castro’s - a large Soy Green Tea Latte. It sounds less than impressive, but it is really delicious.

What do you like most about the University?

There is the potential for University wide cross-collaboration, but also the chance to build smaller, consistent professional relationships.

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