Property and Campus Services shines at Change Challenge Awards

May 14 / 136

Executive Director of Property and Campus Services Chris White (centre) was presented with the award on behalf of the PCS team.
Executive Director of Property and Campus Services Chris White (centre) was presented with the award on behalf of the PCS team.

Property and Campus Services (PCS) has received a Highly Commended award at Voice Project’s inaugural Change Challenge Awards. 

The Arts Student Centre also made it to the award finals.

Voice Project is the provider of the University’s Melbourne Staff Survey.

The awards recognise the achievement of measurable and meaningful change at work. 

An independent judging panel selected award recipients from more than 230 eligible teams and organisations from across Australia, based on positive changes achieved in specific work practices, as well as employee engagement and organisational performance.

Following the 2011 Melbourne Staff Survey, PCS identified five key areas to improve: leadership, client satisfaction, communication and cross unit co-operation, systems and making PCS a great place to work. 

The department created initiatives targeting each target area, including a local recognition and reward program, mentor program and a staff information program, which aims to drive employee engagement and foster cross-team collaboration and co-operation. 

PCS also conducted its own local surveys to provide further insights and has created a cross-functional culture team to help maintain momentum and implement initiatives.

Property and Campus Services Executive Director Chris White said he was pleased to receive PCS’ award at Voice Project’s Triumphs of Transformation event.

“While leadership is very important in helping to shape culture, everyone in the team plays their part,” he said. 

“This award provides recognition of the positive contribution PCS staff have made.” 

Director of People and Performance Penny Sharples said the Melbourne Staff Survey was an enabler of culture change through regular monitoring of performance.

“The Melbourne Staff Survey is a powerful tool providing a pulse check on how teams are performing in relation to their culture, highlighting blind spots and providing a basis to aid planning of improvement initiatives,” she said. 

Since the 2011 staff survey, PCS has achieved significant progress across almost all work practices, with strong results on staff engagement and job satisfaction. 

Its largest areas of improvement were change and innovation, processes and wellness.

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